Buy Equipment for public institutions in Tashkent

In public institutions queues are a big problem, to solve this problem we offer production of electronic queue terminals - these are devices designed to optimize customer service in organizations and institutions. Terminals allow you to effectively manage the flow of visitors, reducing waiting time and improving the quality of services provided.

There are several types of queue management system terminals:

• Floor-mounted: large units installed on the floor;
• Wall-mounted: compact units mounted on the wall;
• Built-in: integrated into existing structures;
• Mobile: easily moved units for temporary use.

Functionality:

The electronic queue terminals perform the following actions:

• make an entry in the queue order and issue a ticket;
• dismantle the current status of the client;
• notify about the speed of service;
• collect statistics of client activity for further analysis;
• display data on the quality of service;
• monitor queues in a remote format.

Functional performance depends on the capabilities of the pre-installed software.

Advantages of using electronic queue terminals:

• Optimization of the work process.
  Terminals allow to evenly distribute the load on employees, which increases the efficiency of their work.
• Reduction of waiting time.
  Customers can choose the desired service and receive accurate information about the waiting time, which reduces psychological stress.
• Improved quality of service.
  Automating the check-in process allows employees to focus on providing services rather than managing the queue.
• Analytical data collection.
  Terminals provide valuable information about the flow of customers, which helps to optimize the work of the organization.
• Improved company image.
  The use of modern technology demonstrates customer care and enhances the prestige of the organization.
• Multilingual support.
  Terminals can serve customers in different languages, which is especially important in multinational regions.
• Integration with other systems.
  The ability to connect to CRM-systems and other software systems increases management efficiency.